Although the hosting service offered by the different companies is almost identical, each provider has got a customized platform with its own tweaks and ways to execute given procedures. This is why, a huge knowledge base would be very helpful both for persons with zero experience and for technically skillful individuals who will at some point find out how given operations are executed, but will waste valuable time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users loads of time and efforts. The consequence is more satisfied customers, as they can swiftly find the information they are seeking, and a lot less work for the customer service team representatives, because typically the vast majority of the inquiries and issues that customers have are already enumerated in the knowledge base. If the articles themselves are properly written and encompass more things, you will be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Hosting
All Linux cloud plans that we are offering come with a comprehensive knowledge base where you can find everything you need to know with regards to your hosting account. Irrespective of whether you plan to set up a brand new MySQL database, to redirect a domain name by means of an .htaccess configuration file or to set up an email address on your computer or mobile device, you can simply read our help articles and all the information that you require will be there. When you go to a particular section of your Hepsia Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you wish to check the full article list and get acquainted with all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to encompass any challenge that you could possibly come across, but if you don’t find the info that you’re searching for, you can always touch base with us, as our client service staff representatives are at your disposal 24x7.
Extensive Online Documentation in Semi-dedicated Servers
We have prepared an elaborate knowledge base for all our current and future customers, so in case you get a semi-dedicated server package from our company, you will be able to find any info that you’re looking at any time. We’ve got an immense number of educational articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply 2 examples. Our instructive tutorials will help you accomplish anything you like – extract an archive, import a MySQL database, forward a domain name, and so on. Furthermore, we also have troubleshooting guidelines, which will allow you to discover what spurs a certain problem and the potential solutions for it. In case you’re unable to send email messages or your domain name opens a 500 Internal Server Error message, for instance, you can resort to our knowledge base and correct the issue very quickly. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.