Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you acquire your own web server, you will have more freedom on what you'll be able to install and run when compared with a shared web hosting account. With a shared service, you have access only to your own account, thus you aren't able to install server-side software. While this is not an issue for the majority of script-driven applications, there are some which have certain requirements and need certain software to be present on the machine either for some additional functionality or for them to work at all. If you have practical knowledge, you won't have any issues to run the machine, but if you don't, you may simply not have the competencies to handle everything and use the script apps which you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and help you with any difficulties that you could face.
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Installation and Troubleshooting in VPS Servers
You could add the upgrade with a few mouse clicks whenever you need it and regardless of the
VPS servers plan that you have chosen. This could be done either during the order procedure when you think that you will need assistance from the very start or at a later time from the virtual private server billing Control Panel in the event that you have problems with any application on the web server. Our skilled administrators can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides sixty minutes of custom work and you could use it whenever you want. The majority of tasks take less than that, thus the remaining time shall be available for the future and you will be able to see it in the billing Control Panel at all times. You are able to use the upgrade as a separate service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to employ our service at any moment in the event that you have a
dedicated server from our company and you could add it to your plan with simply several clicks. If you need some custom work on the website hosting server straight away, for instance, you can obtain the upgrade together with the plan during the signup procedure, or you can get it through your billing area in case you need help at some point later on. The Installation & You with any task which you cannot carry out on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you are able to focus on building your Internet sites without wasting time on server maintenance or software problems since our seasoned staff will handle these things for you. You could add the upgrade as many times as you require it and in case some time remains, it will be listed in your billing CP, so you'll be able to use it whenever you need it again.