Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you will find an exhaustive Help Center section featuring a plethora of instructional articles and commonly asked questions. They are compiled by our support team of accomplished techs. Simply type in your question and our clever software will give you the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a collection of instructional video tutorials that detailedly explain how you can rectify a typical problem connected to your Linux cloud plans account. You’ll find the video tutorials in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk service with a sixty–minute response time guarantee. A team of experienced tech support engineers will be online for you to reply to all the questions that you could possibly have. During non–busy hours, a reply will be offered within just twenty minutes.