1 hour ticket response
We are devoted to providing a rapid and adequate answer to every customer support ticket posted by a user. Our expert customer care team representatives will review your problem and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average helpdesk ticket response time has proven to be twenty minutes.
An Excellent Tech Support Service
Each member of our technical support team has lots of years of experience in the Linux cloud plans niche and almost all of them have worked for us for at least 5 years. They are all ready to answer all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Section
Included in the Web Site Control Panel is an easy–to–navigate Help Center section, which features different sources of information. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and website management articles, watch our instructional video tutorials or take a peek at our F.A.Q. repository.