Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Our technical help and support crew is available 24x7x365 to take care of each of your help demands. Each ticket you post to us shall be addressed within up to sixty minutes. If your case calls for aid from an administrator, we will send the ticket to the person in charge and will notify you that the situation is being resolved.

  • Top quality support service

  • Top–class Tech Assist Service

  • We will be online for you 24x7 to provide advices and customer support and to help you with any trouble that you could possibly have while controlling your virtual server. We’ll support all pre–installed software packages, like your Operating System, server admin panel (depending on the VPS type) and the Web Site Control Panel created entirely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Site Control Panel that is available free–of–charge with the virtual server, you can discover an educational Help section, which includes everything you need to be aware of when organizing your internet sites and apps. We have integrated a range of how–to reports and video training that display the important website administration responsibilities in an understandable form.